Legal

Read our legal documentation below.

Website Terms and Conditions of Use

1. Terms

By accessing this Website, accessible from tagco.at, you are agreeing to be bound by these Website Terms and Conditions of Use and agree that you are responsible for the agreement with any applicable local laws. If you disagree with any of these terms, you are prohibited from accessing this site. The materials contained in this Website are protected by copyright and trade mark law.

2. Use License

Permission is granted to temporarily download one copy of the materials on TagCO's Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

This will let TagCO to terminate upon violations of any of these restrictions. Upon termination, your viewing right will also be terminated and you should destroy any downloaded materials in your possession whether it is printed or electronic format.

3. Disclaimer

All the materials on TagCO's Website are provided "as is". TagCO makes no warranties, may it be expressed or implied, therefore negates all other warranties. Furthermore, TagCO does not make any representations concerning the accuracy or reliability of the use of the materials on its Website or otherwise relating to such materials or any sites linked to this Website.

4. Limitations

TagCO or its suppliers will not be hold accountable for any damages that will arise with the use or inability to use the materials on TagCO's Website, even if TagCO or an authorize representative of this Website has been notified, orally or written, of the possibility of such damage. Some jurisdiction does not allow limitations on implied warranties or limitations of liability for incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on TagCO's Website may include technical, typographical, or photographic errors. TagCO will not promise that any of the materials in this Website are accurate, complete, or current. TagCO may change the materials contained on its Website at any time without notice. TagCO does not make any commitment to update the materials.

6. Links

TagCO has not reviewed all of the sites linked to its Website and is not responsible for the contents of any such linked site. The presence of any link does not imply endorsement by TagCO of the site. The use of any linked website is at the user's own risk.

7. Site Terms of Use Modifications

TagCO may revise these Terms of Use for its Website at any time without prior notice. By using this Website, you are agreeing to be bound by the current version of these Terms and Conditions of Use.

8. Your Privacy

Please read our Privacy Policy.

9. Governing Law

Any claim related to TagCO's Website shall be governed by the laws of at without regards to its conflict of law provisions.




Privacy Policy

This privacy notice for TagCO ('Company', 'we', 'us', or 'our') describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:

Questions or concerns?

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@tagco.at.

Summary of Privacy Policy:

  1. Information Collection
    • Personal Information: Collected when you register, show interest in our services, participate in activities, or contact us. Includes names, phone numbers, email addresses, mailing addresses, passwords. No sensitive information is processed.
    • Application Data: Collected from mobile devices if permissions are granted, including camera, storage, device information, IP address, operating system, browser type, and usage data. Push notifications may be sent with user consent.
    • Automatically Collected Data: Includes IP address, device characteristics, operating system, language preferences, referring URLs, device name, country, location, and usage data. Cookies and similar technologies are used.
  2. Information Processing

    Processed to provide, improve, and administer services, communicate with users, ensure security, prevent fraud, and comply with legal obligations. User consent is required for certain uses.

  3. Legal Bases for Processing

    Based on consent, contractual obligations, legitimate business interests, legal obligations, and vital interests. Users can withdraw consent at any time.

  4. Information Sharing

    Shared in business transfers, with business partners, or with other users in public areas. Public interactions may be viewed by all users.

  5. Cookies and Tracking Technologies

    Used to collect and store information. Users can control cookies through browser settings.

  6. Information Retention

    Retained as long as necessary for the purposes outlined or as required by law. Information is deleted or anonymized when no longer needed.

  7. Data Security

    Security measures are in place to protect personal information, but absolute security cannot be guaranteed. Users are responsible for accessing services in a secure environment.

  8. Minors' Data

    Not knowingly collected from children under 18. Accounts and data of minors are deleted upon discovery.

  9. Privacy Rights

    Users in the EEA, UK, and Canada have rights to access, rectify, erase, restrict processing, and data portability. Complaints can be made to local data protection authorities. Consent can be withdrawn, and marketing communications can be opted out of.

  10. Do-Not-Track Features

    Currently, no standard for responding to DNT signals is followed. This may change if a standard is adopted in the future.




Refund Policy

At TagCO, we are committed to ensuring your satisfaction with our products. Please read our refund policy carefully to understand your rights and obligations.

  1. Replacements for Damaged or Malfunctioning Items
    • If your item has been damaged during shipping or has a factory malfunction, we will send out a replacement. Please contact us immediately upon discovering the issue, providing relevant details and photographic evidence if applicable.
  2. Refunds for Returned Items
    • We will refund your order when you send back the item within 7 days of the delivery date. The item must be sent back within one week after the refund request is approved.
    • To initiate a refund, please contact us at contact@tagco.at with your order details and reason for the return. We will provide you with instructions on how to send the item back to us.
    • Please note that the item must be in its original condition and packaging to be eligible for a refund.
  3. Warranty Exclusions
    • Our one-year warranty does not cover physical damage or heat damage. This includes, but is not limited to, damage caused by drops, impacts, exposure to extreme temperatures, or any other forms of misuse or abuse.
  4. How to Return Your Item
    • Pack the item securely in its original packaging or a suitable alternative to prevent damage during shipping.
    • Include a copy of your proof of purchase and a brief description of the issue.
    • Ship the item to the address provided by our customer service team. You are responsible for the shipping costs unless the return is due to our error (e.g., incorrect or defective item).
  5. Processing Your Refund
    • Once we receive and inspect your returned item, we will notify you of the status of your refund.
    • If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain amount of days.

Contact Us

If you have any questions or need further assistance with your return or refund, please contact us at returns@tagco.at.

Thank you for shopping with TagCO. We appreciate your business and aim to provide you with the best possible service.